Agentic document intelligence on AWS Bedrock
Insurance analysts needed answers grounded in thousands of HTML documents, and the first chatbot was slow and often wrong.
- Claude on Bedrock with tool calling, retrieval, reflection loops and an orchestrator that routes between specialised agents.
- A preprocessing pipeline for HTML: boilerplate removal, structure-aware chunking and metadata extraction.
- Hybrid retrieval (lexical plus dense) with re-ranking, response caching and parallel tool execution.
- A FastAPI redesign with per-tool deadlines, retry budgets, schema validation and tracing.
AWS Bedrock, Claude, FastAPI, PostgreSQL, Python
- faster and more accurate
- 2x
- increase in user retention
- 80%
- uptime after the redesign
- 99.9%



